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Bringing Out the Best in People
By: Aubrey Daniels
This is an excellent description of how to manage consequences for optimal motivation and performance.
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Performance Management: Changing Behavior that Drives Organizational Effectiveness
By: Aubrey Daniels & J. Daniels
A re-write of the “big” book on using consequences and incentives to motivate behavior.
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Picture this…your function, your company
By: Carol Panza
This useful little book provides a barebones, highly graphic introduction to organizational and process mapping.
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Improving Performance: How to Manage the White Space in the Organization Chart
By: G. Rummler & A. Brache
At the highest level in an organization, box 2 is about understanding and improving business processes, from the interaction the organization has with its external customers all the way down to how the individual contributor participates. This book offers a sophisticated methodology for process improvement.
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Don’t Shoot the Dog!: The New Art of Teaching and Training
By: Karen Pryor
This entertaining book extends the basic principles of consequence management discovered in the laboratory to applications with both people and animals in everyday life. It’s a fun, easy read with a great deal of insight and practical recommendations for using positive reinforcement.
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Creating Workplaces Where People Can Think
By: P.Smith & L. Kearny
This is a fantastic Box 2 book focused on the ergonomics of environments for knowledge workers.
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Strategic Planning for Success: Aligning People, Performance, and Payoffs
By: R. Kaufman, H. Oakley-Brown, R. Watkins, & D. Leigh
Roger Kaufman is a master of needs analysis and strategic planning, and this is perhaps the best of his books on the subject for managers and executives.
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Human Competence: Engineering Worthy Performance
By: Thomas Gilbert
This book by Carl's late friend and mentor, Tom Gilbert, contains many of the ideas that inspired The Six Boxes Approach.
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No Surprises Project Management: A Proven Early Warning System for Staying on Track
By: Timm Esque
This excellent book by our colleague, Timm Esque, gives step-by-step instructions and rationale for a project management methodology that ultimately got the largest microprocessor company in the world back on track with its research and development effort. The focus is on committing to clear measurable expectations and arranging continuous feedback for decision-making.
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Making an Impact: Building a Top-performing Organization from the Bottom Up
By: Timm Esque
This elegant little book lays out a rationale and set of guidelines for managing performance in organizations with a focus on Box 1 - setting clear expectations and providing effective performance feedback.
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